FAQs

FAQs About Cemetery Monuments & Headstones


Choosing a lasting memorial for a loved one is an important decision, and it’s natural to have questions throughout the process. At Heritage Memorials, we are committed to helping families make informed choices by providing clear, convenient answers to many of the questions we hear most often. Whether you're exploring options for cemetery monuments, granite tombstones, personalized headstones, or pet headstones, these FAQs are designed to help you better understand the materials, customization options, and planning considerations involved. We proudly serve families throughout Fayetteville, Laurinburg, Lumberton, Pembroke, Raeford, and the surrounding NC communities, and strive to make the memorial selection process as straightforward and stress-free as possible. If you don't find the information you're looking for below, our knowledgeable team is always available to provide personalized guidance and assistance — please do not hesitate to reach out.

  • What is the difference between a cemetery monument and a headstone?

    A cemetery monument is a larger memorial structure, often used to mark the resting place of multiple family members or to commemorate a significant legacy. A headstone, also called a gravestone or tombstone, is typically a smaller marker placed at the head of an individual’s grave to identify and honor the deceased. Both can be personalized with engravings, designs, and other elements.  

  • What materials do you use for your cemetery monuments and headstones?

    We use high-quality granite for all of our cemetery monuments and headstones. Granite is durable, weather-resistant, and ideal for preserving engravings and designs over time.  

  • Can I customize the design of a headstone or monument?

    Yes, we offer extensive customization options for our headstones and monuments. Our team will work with you to create a design that includes personalized engravings, imagery, or inscriptions to honor your loved one in a meaningful and unique way.  

  • How do I maintain a headstone or monument?

    Granite headstones and monuments are designed to be low-maintenance and long-lasting. To keep them clean, use a soft brush and mild, non-abrasive soap mixed with water. Avoid using harsh chemicals or pressure washers, which can damage the stone.  

  • Do you serve specific locations?

    At Heritage Memorials, we proudly serve families in Pembroke, Laurinburg, Lumberton, and the surrounding areas of North Carolina.  

  • Do I need cemetery approval before deciding on a headstone?

    Yes, you should ask for approval, as most cemeteries have regulations regarding a headstone's size and shape to ensure that there is enough space without encroaching on other plots. 

  • Are there design restrictions for cemetery monuments?

    Yes, any explicit or offensive designs are not permitted, as well as commercial advertising. Depending on the cemetery, you also may not be able to include breakable materials, such as porcelain photographs.

  • Is there a character limit for personalized headstones?

    Most headstones and monuments accommodate 13 to 15 characters per line, often allotted for the name and the birth and death dates. For any concerns or questions regarding the character limit, contact us today!

  • How long does engraving personalized headstones or monuments take?

    Preparing and engraving the headstone or monument can take between 3 to 6 months on average, but this can vary depending on the complexity of the design you choose.